This page is dedicated to information, policies, and procedures around the reopening of the Ralph Thornton Community Centre.  Please check back here periodically as this page will be continually updated with new information.

Please check HERE for our operating hours.


The Ralph Thornton Community Centre closed its doors on Friday, March 13, in response to the Provincial state of emergency and the announcement by the City of Toronto that all community centres be closed.  In compliance with the order, the Ralph Thornton  Community Centre, along with the Queen/Saulter branch of Toronto Public Library and the South Riverdale Child-Parent Centre, remained closed to the public.  While the building remained closed, we offered some of our programs remotely.

As the Province moved Toronto from Stage one, to stage two, and now stage three of the state of emergency, RTCC has moved into the position where City and Provincial guidelines permit us to resume most of our operations, within regulations and guidelines designed to minimize risk of spread of COVID-19.


The Ralph Thornton Community Centre’s priorities in the re-opening process are:

  • Ensuring the safety of the users, volunteers, and staff of the Centre;
  • Reopening in a manner that is financially sustainable;
  • Ensuring that we are meeting all regulations and guidelines for COVID-safe operation, and wherever possible adopting best practices, even if not required to do so;
  • Ensuring that, as much as possible, the hours and schedules of all staff are protected;
  • Ensuring that priority goes to those services that target the most marginalized residents of our neighbourhood; and,
  • Working in collaboration with community partners and other local organizations.

Phased Reopening Plan

The Ralph Thornton Community Centre has embarked on a phased reopening:

  • Tuesday 8 September – the building reopens for the public access computers in the Lewis Pearsall Exchange Loft and for public washrooms
  • Tuesday 15 September (aligned with the Toronto District School Board reopening) – After School Program restarts
  • Monday 21 September – room rentals available from 10 am to 3 pm

The South Riverdale Child-Parent Centre reopening has not been determined.  Please check HERE for their current information.

The Toronto Public Library Queen/Saulter Branch reopening has not yet been determined.  Please check HERE for their current information.

Mandatory Face Masks

All staff, visitors, and services are required to wear a mask or face covering upon entering and remaining within the Ralph Thornton Community Centre.  The mask or face covering must cover the nose, mouth and chin.

Under the City of Toronto Bylaw 541-2020, the Ralph Thornton Community Centre is required to have a Mask and Face Covering Policy.  Our policy is available HERE.

Space Rentals

Because of the Centre’s reduced hours, any booking that takes place outside of current operating hours (currently 9 am to 9 pm Monday to Friday and 9:00 am to 5:00 pm Saturday) is subject to Out of Hours fees.

Under the modified Stage 2 for Toronto, instituted by the Provincial Government, as of Tuesday 13 October the capacity limits for ALL indoor spaces is 10 people.   This capacity limit includes everyone in the room (i.e., presenters and participants).  Groups are advised to be aware of this restriction when booking space at the Centre and to make participants aware.  Individuals will be turned away at the front lobby if more than 10 people attempt to attend the same event.

For more information on the Provincial guidelines, visit the Government of Ontario website.

After School Program

To ensure the safety of children and staff in the After School Program, a comprehensive set of procedures has been developed, following the guidance from Toronto Public Health and the Government of Ontario.  The procedures include daily cleaning of all tables and chairs, touch points (light switches, door handles, sink and toilet handles, stair railings), and all toys and equipment, as well as the screening of staff and participants, the use of masks, and pick ups.

Visit the After School Program COVID procedures webpage to read the details on the procedures.

Exchange Loft

The Lewis Pearsall Exchange Loft has been forced to modify its hours and the operating procedure, and with a reduction of available computers to four, to allow for appropriate physical distancing.  The Exchange Loft hours are currently 10 am to 2:45 pm. Access to the Exchange Loft is by appointment in 45 minute blocks, with the space closed for 15 minutes of cleaning between blocks.  Appointments may be made in person (in the front lobby) or by calling Reception at 416-392-6810.

Please visit our Exchange Loft COVID procedures webpage for full details on the procedures.